Simple Truths of Service: Inspired by Johnny the Bagger (2nd Edition)
List price £12.99
Your competitive edge in today's business environment is all about the power of loyalty. So if you want to succeed, it's time to think outside the box of traditional customer service. The Simple Truths of Service is an inspiring true story about Johnny, a very special young man whose creative choice of putting his own personal mark on each customer interaction makes it clear that the bottom line of service is to lead with the heart.
Simple Truths of Service 9781492630487
From the best selling author of 'The One Minute Manager' comes a new take on customer service.